Privacy Policy

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Effective Date: May 8, 2026

Epic Event Rental (“Epic Event Rental,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide through our website, text messaging services, and business operations.

We may collect the following information when you interact with us:

• Name
• Phone number
• Email address
• Billing and delivery address
• Event details and rental information
• Communication preferences
• Payment information (processed securely through third-party providers)

We use your information to:

• Provide rental quotes and services
• Schedule deliveries, installations, and pickups
• Send order updates and customer support messages
• Respond to inquiries
• Send SMS/text notifications related to your rentals
• Improve our services and website experience

By providing your phone number and opting into SMS communications, you consent to receive text messages from Epic Event Rental regarding:

• Delivery updates
• Order confirmations
• Appointment reminders
• Customer service communications
• Promotional offers (if separately opted in)

Message frequency may vary. Message and data rates may apply.

You may opt out of receiving SMS messages at any time by replying:

STOP — to unsubscribe
HELP — for assistance

Consent to receive text messages is not a condition of purchase.

We do not sell or rent your personal information. We may share information with trusted service providers who help us operate our business, including:

• Payment processors
• Delivery and logistics providers
• CRM and messaging platforms
• Website hosting providers

These providers are only permitted to use your information as necessary to perform services on our behalf.

We implement reasonable safeguards to protect your personal information from unauthorized access, misuse, or disclosure.

Our website may use cookies and analytics tools to improve user experience and monitor website performance.

You may request to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Opt out of marketing communications

To make a request, contact us using the information below.

Epic Event Rental
Eden Prairie, Minnesota
Phone: 952-944-6916
Email: sales@epicrentalmn.com
Website: www.epicrentalmn.com